Central Case Management has a clear focus: ensuring brain injury clients have the support that will help them work towards achieving their own goals and a better quality of life.
The company, based in Duffield, Derbyshire, works with a range of brain injury professionals in creating and delivering bespoke support and rehabilitation to its clients and since 2011 these have included Almond Care.
The two companies first came together when Central Case Management provided brain injury training to Almond Care staff. That initial contact subsequently led to Almond Care providing staff to two Central Case Management brain injury clients, both of whom suffered a traumatic brain injury in road accidents.
Both clients require 24-hour support and their care is complex. One is wheelchair-bound and has care needs including PEG feeding and use of a catheter while the other, while physically mobile, also requires mental health support.
Alongside ongoing clinical care, including medication management and observations, Almond Care’s teams support the clients with day-to-day activities like attending appointments and socialising.
Chloe Walker, the case manager at Central Case Management who oversees the two packages, says: “We have a regular team of four support workers from Almond Care who support the two clients. That kind of consistency is very important for brain injury clients.
“The clients are positive about their carers and they are very much a part of our team. If there ever are any issues, Almond Care director Julia Senah is very good at sorting them out quickly and we would definitely use the company for further care packages.”